An AI answering service built for contractors.

What an AI answering service actually does

An AI answering service uses a voice AI to hold a natural phone conversation with your callers. Unlike a phone menu, callers just explain the problem. Unlike a call centre, it can take several calls at the same time, every night of the year, and work directly with your systems.

Why contractors need more than a generic AI receptionist

• Emergencies need a person. The AI’s job is to get the right tech on the phone fast, not to keep the caller talking.
• Your roster changes every week. CallRoster routes from a live on-call schedule your crew manages themselves, including swaps by text.
• After-hours work has a price. It quotes your rate and gets agreement before anyone rolls a truck.
• The job belongs in your system. It books into BigChange, Simpro, Jobber or Trade-Traks, not a separate inbox.

How CallRoster handles the call

1. The AI answers in your company’s name, day or night, and finds out what is wrong, where, and how urgent it is.
2. It quotes your after-hours rate (if you set one) and asks the caller to accept before anyone is woken up. Callers who decline are logged for the morning.
3. Emergencies go to whoever is on call right now, from your live roster, swaps included. On Pro, the caller is put straight through: the tech is briefed first, and voicemail never counts as an answer.
4. No answer? It tries your backup automatically, then logs the call so someone can call back.
5. Everything is written down: the job details go to your on-call tech by text, and every call is transcribed and logged.

Books straight into your job system

CallRoster creates the job in BigChange, Simpro, Jobber or Trade-Traks, against the right customer and site, so nobody retypes a voicemail in the morning. Not on one of those? Every call can go to email, a Google Sheet or a webhook (for Zapier, Slack and the like) instead.

Hear it before you decide

Play our recorded demo call or call the demo line yourself on +1 (778) 728-0296. Describe a job like a customer would; at the end the AI asks for your email and sends you the work order.

Comparing options? Read AI answering service vs a live answering service.

Pricing

Plans start at $199/month CAD for after-hours answering plus the full on-call roster, with Pro at $399/month adding live patch-through and automatic job creation in your system. No setup fees, no contracts, cancel any time. See plan details.

Every plan starts with a 7-day free trial, no card needed. You can have it answering a test call the same day you sign up.

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