After-hours answering service for electricians.

What an after-hours call looks like

Commercial clients expect an answer

For electrical contractors with commercial and facility clients, after-hours response is part of the contract. CallRoster gives you a full record of every call, who was notified and who responded, so you can show clients your coverage instead of just promising it.

How CallRoster handles the call

1. The AI answers in your company’s name, day or night, and finds out what is wrong, where, and how urgent it is.
2. It quotes your after-hours rate (if you set one) and asks the caller to accept before anyone is woken up. Callers who decline are logged for the morning.
3. Emergencies go to whoever is on call right now, from your live roster, swaps included. On Pro, the caller is put straight through: the tech is briefed first, and voicemail never counts as an answer.
4. No answer? It tries your backup automatically, then logs the call so someone can call back.
5. Everything is written down: the job details go to your on-call tech by text, and every call is transcribed and logged.

Books straight into your job system

CallRoster creates the job in BigChange, Simpro, Jobber or Trade-Traks, against the right customer and site, so nobody retypes a voicemail in the morning. Not on one of those? Every call can go to email, a Google Sheet or a webhook (for Zapier, Slack and the like) instead.

Pricing

Plans start at $199/month CAD for after-hours answering plus the full on-call roster, with Pro at $399/month adding live patch-through and automatic job creation in your system. No setup fees, no contracts, cancel any time. See plan details.

Every plan starts with a 7-day free trial, no card needed. You can have it answering a test call the same day you sign up.

Related